Sales Manager
Job Description:
Reporting to the General Manager and Director of Sales, as Sales Manager at the Hilton Garden Inn Halifax Airport and the Holiday Inn Express & Suites Halifax Airport you will be expected to regularly sell hotel room, meeting rooms and food & beverage through direct client contacts. The sales manager role is dedicated to creating exceptional experiences for our guests by delivering and maintaining the highest quality service standards in an extremely busy environment.
- Focus on consistent delivery of Hilton & IHG`s Vision, Mission, and Values by all team members
- Promote hotel policies and procedures; support internal networks i.e. Health & Safety
- Attend management meetings
- Working closely with other departments to ensure exceptional service
- Maintain cleanliness standards
- Preparation of proposals, contracts and block space, and follow up with regard to room block
- Prospecting new customers and target lists, coordination of sales blitzes, and client service events
- Coordinating and conducting site inspections, local sales calls and client prospecting
- Proactively prospect and solicit new and repeat business using appropriate selling techniques
- Assisting Director of Sales in strategic planning of budgets and programs including; advertising, public/media relations, local marketing, sales promotions, event marketing and collateral development
- Achieve budgeted revenue and personal and team sales goals to maximize profitability
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
- Produce monthly reports and sales forecasts to analyze current and potential market trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
- Ensure General Manager and Director of Sales is informed of all unusual problems or matters of significance
- Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
- Conduct routine inspections of the sales operations and take immediate actions to correct any deficiencies
- Maintain guest/employee confidentiality
Job Requirements:
- Professional attitude and appearance
- Must be available 7 days a week including holidays
- Must have a driver's license (min Class 5)
- Minimum 2 years event/sales experience, preferably in a full service property
- Superior written and spoken communications skills
- Outstanding abilities to build and maintain relationships
- Superior organizational skills
- Excellent time management with the ability to re-prioritize on a continual basis
- Guest and Service oriented, pleasant personality, positive attitude and disposition
- Proven sales ability
- Excellent Computer Skills; must be proficient with MS Office
- Continually striving to create new contacts and clients through industry networking
- Ability to work well individually or as part of a team on both a departmental and interdepartmental
- Proven experiences of POS
Company Benefits:
- Excellent travel benefits with over 3000 hotels worldwide
- Paid group insurance plan
- Free Staff Parking
- Discounted staff meals
- MetroX Bus stops just outside hotel entrance
Management Position? Yes
Entry- Level Position? No
Work Permit Needed? Applicants who do not already have legal permission to work in Canada will not be considered.
Job Available: Immediately
Employer: Hilton Garden Inn Halifax Airport
How to Apply:
Fax: 902-873-1800
E-mail: stacey.harrison@hilton.com |
