Room Attendants
Hampton Inn and Homewood Suites Halifax Downtown
1960 Brunswick Street
We are looking for Room Attendants (Full-time) at the Hampton Inn and Homewood Suites by Hilton, Halifax Downtown, Nova Scotia.

We offer a competitive hourly rate, comprehensive benefits package, incentives, travel discounts world-wide, employee assistance program, training and development, fun activities and more. Want to be a part of a great team?

Duties & Responsibilities:
• Cleaning and replenishing all areas of guest rooms per hotel/brand standards
• Preparing rooms for guest arrival and responding to special guest requests (i.e. allergies, pet amenities, cleaning carpet stains etc).
• Reporting lost and found articles, generating work orders, unusual circumstances or special room concerns (i.e. pets in room, smoking in room) promptly and as per policy
• Seasonal and deep cleaning of guest rooms as required
• Maintaining linen rooms, housekeeping closets and stocking carts
• Providing information to guests about hotel services, facilities and other amenities
• Welcoming and acknowledging all guests according to company/brand standards.
• Listening and responding to guests’ requests or concerns and taking action
• Demonstrates teamwork by cooperating and assisting co-workers as needed
• Maintains confidentiality of proprietary information
• Consistently practices guest and associate privacy and security
• Contributes to a healthy and safe work environment by reporting all safety hazards, following WHMIS and Fire safety training, and working in a safe manner.
• Participating and adhering to company sustainability efforts.
• Projects a favorable image of SilverBirch Hotels & Resorts to the public
• Consistently demonstrate our SilverBirch values – Engagement, Quality, Performance, Growth and Integrity
• Other duties as assigned by supervisor

Preferred Education & Qualifications:
• Previous customer service experience is an asset
• Previous hotel cleaning experience is an asset
• Previous experience using a variety of cleaning supplies, equipment and tools
• WHMIS certification an asset
Working Conditions:
• Position requires standing, moving, bending
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, Stand, sit, or walk for an extended period of time.
Reporting to the Executive Housekeeper, a Room Attendant is responsible for maximizing guest satisfaction and loyalty, through the cleanliness and overall appearance of the guest rooms and corridors.

If you are interested in joining our great team, we want to hear from you! 
Please send your resume to:
Human Resources
If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts
•does not require job applicants to pay a fee for a job application or opportunity; and
•does not make unsolicited offers of employment.
If you have been approached by any entity engaging in such practices who claims to represent SilverBirch Hotels & Resorts, please advise us immediately by email at and contact either the Canadian Anti-Fraud Call Centre at 1-888-495-8501 or the Royal Canadian Mounted Police.
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