Ushers
Scotiabank Centre
Halifax
The Scotiabank Centre, managed by Events East Group, is now inviting applications for Ushers with our Guest Services team.  The largest multipurpose facility in Atlantic Canada with a seating capacity of more than 10,000 and the versatility to accommodate a range of events, Scotiabank Centre hosts between 450,000-500,000 attendees each year and is home to the Halifax Mooseheads, the Halifax Hurricanes, and the Royal Nova Scotia International Tattoo.  As a vital part of these operations, our Ushers are expected to provide excellent customer service to all event guests and are responsible to ensure a safe and comfortable experience.

What you’ll do:
  • Answer guest inquiries & questions, with a commitment to providing excellent customer service.
  • Direct event guest to their seats, ensuring that guests are in the correct seat/location.
  • Offer additional assistance to guests as needed (i.e. holding open doors, etc.).
  • Ensure assigned areas are free of refuse or any articles that may be hazardous.
  • Monitor areas for situations that may pose a risk of danger/security to other’s experiences.
  • Report all incidents/accidents/near-misses/concerns, notifying supervisor(s).
  • Act as a liaison between guests and supervisor(s) to deal with concerns as needed.
  • Exercise good judgment in all customer service areas.
 
What we’re looking for:
  • Enthusiastic, friendly, dedicated individuals who are passionate about providing high-quality customer service.
  • Strong communicators with above-average levels of professionalism.
  • Detail-oriented, caring people, with a keen sense for good judgment in fast-paced situations.
  • Team players who are eager to work well with others, proud to be an ambassador of Events East and our region.
  • Able to meet required physical/cognitive demands for stationary/mobile postings over long periods of time (i.e. standing, walking, moving up/down stairs, exposure to crowds, emergency response, etc.)
  • Must be flexible to work a variety shifts as driven per event schedule (mostly evenings and weekends, but may include days and weeknights).
  • Must be available to be scheduled for shifts at all hosted event types, with consideration given to one’s hours of availability and in accordance with a rotating shift schedule.
 
Are you looking for challenging, rewarding work where no two days are quite the same? Would you like to be part of a world-class organization that is committed to creating great guest experience that showcases our down east hospitality?  Here is your opportunity to assist in the delivery of the region’s hottest and most exciting events!
 
To Apply:
Please visit www.EventsEast.com/careers, click on current opportunities, select this position, and apply online using CareerBeacon.  Include your résumé and a cover letter, directed to “Human Resources”, in confidence, by August 27, 2017.
 
We thank all applicants for their interest, however only those selected for an interview will be contacted.
 
For further information, please visit our website at www.EventsEast.com.
How to Apply
Website: http://www.eventseast.com/careers
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