Guest Service Supervisor
Delta Hotels by Marriott Dartmouth
240 Brownlow Ave, Dartmouth NS
Guest Service Supervisor
 
Delta Hotels by Marriott Dartmouth is a new full-service property located in the Burnside / City of Lakes Business Park.  A corporate class hotel that will provide modern design, incorporating pride of place, the amenities today’s traveler requires and an ethos of exceptional guest service.     We are currently seeking a Guest Service Agent to join our team at this very exciting time in our history.   
As the Guest Service Supervisor at Delta Hotels by Marriott Dartmouth you will be responsible for assisting the Assistant Guest Services Manager in setting direction and achieving all Front Office goals.  You will act as the Manager on Duty during all scheduled supervisory shifts. You will create a positive guest experience by providing courteous and professional service. Welcoming and acknowledging guests according to company standards while anticipating and addressing guests' service needs.
 
The ideal candidate is a motivated, detail orientated and organized individual, with a strong work ethic and the ability to excel in a face paced environment.  Must be able to maintain a high level of professionalism and morale in the Front Office and possess the skills to tactfully and quickly resolve and defuse guest concerns and ensure the appropriate follow up.  A Post-Secondary diploma/degree in Hospitality Management program or related discipline an asset.
 
Delta Hotels by Marriott Dartmouth values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success and, because of this, we greatly value our team and recognize their contributions and importance. We encourage you to apply to a position with Delta Hotels by Marriott Dartmouth if you recognize similar values in yourself.
 
Resumes and cover letters will be accepted in confidence at humanresources@deltadartmouth.com until Nov 10, 2017.  We appreciate the interest of all individuals who apply, however, only those selected for an interview will be contacted.
How to Apply
Email: humanresources@deltadartmouth.com
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