Hotel Front Desk Agent - full-time
Future Inns Halifax
HALIFAX
Future Inns Halifax is seeking a Front Desk Agent to become an integral member of our service team. As a Front Desk Agent you will often be the guest’s first and last impression of our property, so your skills in guest service and your professional and positive attitude will be your strongest contribution to our success. 
 
Typical shifts are from 6:45am-3:15pm, and 3:00pm to 11:00pm. Based on business levels, other scheduled shifts may be created to reflect arrival and departure volume.  Weekends, evenings and holidays are an important part of our hotel operation, so we look for agents who have flexible availability.

Responsibilities Include:
 
  • Working with Opera, our hotel Property Management System
  • Checking Guests in and out of the hotel
  • Processing reservations over the telephone, fax and Internet
  • Providing concierge service such as giving area information and directions
  • Processing, reconciling and balancing credit cards, cash, and other forms of payment
  • Following daily shift checklists
  • Coordinating group arrivals, reservations and modifications 
  • Performing group and function billing
  • Processing guest mail, faxes, packages, and dry cleaning requests
  • Proactively interacting with other departments in the hotel to maximize effectiveness
Future Inns Halifax is a great place to work.  We have a small team atmosphere, our hotel is new and easy to maintain, and we have all of the tools you need to do your job well everyday.  Our compensation package includes a competitive wage, extended health & dental benefits, free parking and lots of recognition for those who do a great job.

If you can see yourself working in the hospitality industry and you have lots of enthusiasm and passion for guest service, we hope to hear from you.  Please email or fax a cover letter and resume to:

Nicole Butler
Front Office Manager

nbutler@futureinns.com
Fax – 902-443-9775

Candidates who have previously submitted a resume to Future Inns Halifax are welcome to resubmit for this job posting to ensure we have current information. 
How to Apply
Contact Name: Nicole Butler
Mailing Address: 30 FAIRFAX Drive
Phone: 902-457-7140
Fax: 902-443-9775
Email: nbutler@futureinns.com
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