Operations & Event Supervisor
Oceanstone Seaside Resort
8650 Peggys Cove Road- Indian Harbour
 
Full Time Operations and Event Supervisor
 
Oceanstone Seaside Resort is located close to Hammonds Plains and Tantallon in Indian Harbour, located minutes away from the picturesque Peggy’s Cove.  Our resort is a premiere location for weddings, corporate events, retreats and weekend getaways. Our vision is excellence – on every front, from our staff, to our accommodations, facilities, food, and overall experience.
 
We are looking for a Full Time Operations and Event Supervisor:
 
Responsibilities
 
  • Active member of the Supervisory Team with responsibilities in day to day operations and Events (Corporate & Wedding)
  • Hands on Supervision of events inclusive of set up and tear down and overseeing guests and associates.
  • Communicating agenda and event orders (Food and Beverage/Banquets) for the servers working that event at the Resort-Conduct pre-meal briefing
  • - timelines for service- what's happening that night -ensuring bar staff know details of bar (host, cash etc.- Specialty cocktails) –
  • Connect with the wedding couple and vendors OR Meeting Contact
  • Be aware of timing of event service and make sure people are served promptly
  • Troubleshoot any concerns re food/ beverage - expedite food out of kitchen as required
  • Respond quickly and discreetly to any situation regarding alcohol or licence infractions
  • Close out bar, reconcile cash payments & record & drop
  • Ensure set up complete for following day.
  • Required to learn Front Office and Housekeeping procedures and assist as required.
  • Ensure absolute guest satisfaction and flawless execution
  • Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently and politely to all requests
  • Full understanding of Property equipment and maintenance systems to be able to trouble shoot emergency, or guest complaint issues.
  • Help create a positive work environment, through teamwork and cooperation with peers.
  • Contributes to a healthy and safe work environment
  • Maintains confidentiality of proprietary information
 
Experience and Qualifications
 
  • Previous Supervisory Experience Required in a Hotel and or Event setting
  • Previous Banquet Serving experience required
  • Previous experience in a customer service /hotel/resort environment preferred
  • Previous Front Desk Experience an asset
  • Must be of legal age to serve alcohol
  • Proven superior customer service skills
  • Must have reliable transportation
 
How to Apply
Email: susan@oceanstoneresort.com
Website: www.oceanstoneresort.com
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