Night Auditor
Hilton Garden Inn Halifax Airport
Halifax, NS
~~Night Auditor
 
 
Job Description:
As a Night Auditor at the Hilton Garden Inn Halifax Airport, you will be integral to our guest experience. Achieving memorable and positive interactions on a daily basis, while working overnight to ensure a smooth transaction into the following daily processes.
• Register arriving guests / process guest departures
• Provide information on points of interest in the area
• Handle cash and credit card transactions
• Answering guest inquiries in a timely and accurate manner
• Creating accurate reservations
• Ensure the smooth and efficient operation of the Front Desk
• Clear and concise pass-on communication with colleagues and leaders in the department
• Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service 
• Balancing front office and food & beverage daily postings and preparing necessary audit paperwork.
• Close and run relevant Micros reports for Food & Beverage transactions.
• Preparing and distributing daily reports for various departments and organizing the front desk for each new day.
• Ensuring guest safety and security by conducting walk-throughs of the hotel.
 
Job Requirements:
• Outstanding guest service skills
• Excellent written and verbal communication skills
• Strong team player
• Multi-tasking proficiency
• Ability to work with limited supervision
• Positive and professional demeanor
• Must have basic computer experience [including but not limited to: Microsoft Windows, Excel, Word and property management systems (OnQ training an asset)]
• Minimum of 2 years in a front line customer service environment
• Previous Guest Service/Front Desk experience a definite asset
• Post secondary education in Tourism and Hospitality or equivalent hotel experience an asset.
• Must be able to work a variety of shifts inclusive of overnight, weekends and holidays.
Company Benefits:
• Excellent travel benefits with over 3000 hotels worldwide
• Paid group insurance plan
• Free Staff Parking
• Discounted staff meals
• MetroX Bus stops just outside hotel entrance
Management Position? No
 
Entry- Level Position? Yes
 
Work Permit Needed? Applicants who do not already have legal permission to work in Canada will not be considered.
 
Job Available: Immediately
 
Employer: Hilton Garden Inn Halifax Airport
 
 
How to Apply
Contact Name: Ryan MacMurtery
Email: ryan.macmurtery@hilton.com
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