House Person |
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Best Western Plus Chocolate Lake Hotel |
Halifax, Nova Scotia |
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The House Person is responsible for maintaining all public areas to ensure a high quality of service and comfort, and to ensure a high quality of cleanliness to maintain guest satisfaction and safety.
Candidate must be able to work flexible hours including days, evenings, weekends & holidays.
House Person Responsibilites & Duties:
- Works closely with Front Desk to ensure guest satisfaction and consistency in guest service.
- Respond to various guest requests including but not limited to distributing clean towels, toiletries and making deliveries.
- Addresses guest concerns in a positive and helpful manner and takes prompt, corrective action where necessary.
- Maintain a professional manner with all hotel guests and employees.
- Maintains guest confidentiality.
- Performs daily cleaning off all public areas in the hotel including admin offices.
- Inspect public areas for cleanliness.
- Restock all cleaning service items in house persons closets.
- Ensures the maintenance of a clean and safe working environment.
- Ensures the proper storage, handling and security of housekeeping equipment and supplies.
- Adheres to daily, weekly, monthly, yearly deep cleaning schedule to ensure hotel is at its maximum cleanliness at all times.
Position Requirements:
- Ability to stand and walk 6-8 hours a day
- Must be able to lift and carry 30lbs (13kgs)
- Ability to handle repetitious movement such as pulling, pushing, lifting and bending up to 6 hours a day.
This position comes with shared medical & dental benefits. |
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