Oceanstone Resort is a gem on the South Shore of Nova Scotia, located minutes away from the picturesque Peggy’s Cove, 25 minutes from Tantallon and Hammonds Plains. Our resort is a premiere location for weddings, corporate events, or a weekend getaway.
Reporting to the Director of Operations, our Guest Service Agents provide professional, attentive and efficient service to all our guests who visit Oceanstone. This position requires a flexible schedule that includes weekends and evenings.
Rate of pay starts at $15.00 per hour
Responsibilities include:
- All aspects of guest service at the Resort.
- Tasks to include but not limited to Front Desk, servicing meetings, banquet serving and answering the phones, room checks and cleans.
- You would be required to open the office and / or close the resort for the day.
- Complete am and or pm desk check list
- Daily use of computer, WebRez and Outlook
- Ensure guest absolute satisfaction and follow up
- Completing pre-meal prep such as water, coffee, cutlery as required
- General cleaning/clearing duties as assigned
- Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently and politely to all requests
- Ability to work under pressure in a fast paced environment with minimal direction
- Excellent communication and organization skills
- Ability to multi task and prioritize while providing excellent customer service
- Positive, professional demeanor
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, Stand, sit, or walk for an extended period of time.
- Other duties as assigned by Manager
please send resume to ssusan@oceanstoneresort.com |
