Guest Service Agent
Hearthstone Inn Sydney
Hearthstone Inn 56O Kings Road Sydney NS
~~• To notify manager when any supplies are running low to ensure timely reordering.
• All other duties as assigned
The Hearthstone Inn Sydney is currently recruiting for a year round full time guest service agent. The successful candidate must be available to work various shifts including days, evenings, weekends. The candidate must be available Monday through Sunday as needed therefore we can not schedule around school schedules or other job shcedules. The candidate must also have reliable transportation to and from work.
 
• To ensure that all tasks are performed for the purpose of providing customer satisfaction.
• To become familiar with and comply with company policies and procedures.
• To operate hotel switchboard and direct calls appropriately.
• To great guests in a positive, professional, and hospitable manner.
• To make reservations for future guests.
• To check guests in/ out of the hotel.
• To handle all payments coming through the front desk.
• To competently work with all reservation systems and payment collection systems in the hotel.
• To complete clerical work as required.
• To complete daily front desk checklists.
• To engage with both internal and external guests in a positive professional manner.
• Must be comfortable working with computers, email and excel.
MUST HAVE PREVIOUS HOTEL FRONT DESK EXPERIENCE
• All other duties as assigned
 
How to Apply
Contact Name: Thierry Surette
Email: thierry@hshotels.ca
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