Part-time Front Desk Agent
Courtyard by Marriott
5120 Salter street
The Courtyard by Marriott - Part-time Front Desk Agent

We are currently seeking a Part-time Front Desk Agent for our property, available to work up to 40 hours a week, with open availability to include, days, evenings, holidays and week-ends.  Shifts can start as early as 6:45am and end as late as 11:15pm, depending on the scheduled shift. Not suitable for students.

Position Summary
The successful candidate should be outgoing and friendly, with an upbeat personality and a natural talent for delivering superior customer service.  At The Courtyard by Marriott, we strive to make our guests’ feel at home, ensure their needs are met and their expectations exceeded.  As a Front Desk Agent, it will be your job to heighten our guests’ experiences.

Responsibilities and Duties
  • Provide outstanding customer service in a pleasant, courteous, professional manner.
  • Greets and processes guests promptly upon arrival.
  • Reviews reservations and assigns rooms based on availability, special requests and hotel promotions.
  • Answers phone and guest inquiries efficiently.
  • Making of reservations or appointments for guests whom want to experience local entertainment or services.
  • Exceeding guests’ expectations by anticipating the services they may require and suggesting local venues to enhance the guest experience.
  • Communicates with housekeeping and maintenance departments to ensure prompt responses to guest needs and requests.
  • Other duties as required
Qualifications and Required Skills
  • Excellent customer service and communication skills
  • Professional appearance is a must.
  • Ability to handle guest complaints, follow up on requests and issues promptly and efficiently.
  • Cash control experience needed.
  • Ability to work in a multi-tasked environment.
  • Basic computer skills required
  • 1 year experience as a Front Desk Agent preferred

Please send your resume to angela@courtyardhalifax.com
How to Apply
Contact Name: Angela Clevett
Phone: 902-428-1900
Email: angela@courtyardhalifax.com
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