Sales and Catering Co-Ordinator
Best Western Plus Dartmouth
The Best Western Plus Dartmouth is accepting applications for the position of Sales and Catering Coordinator.
The Best Western Plus Dartmouth is a very successful corporate and leisure hotel that maintains a high quality in service and product. The successful candidate will be the leading Catering contact for the hotel and conference centre.
Sales and Catering Coordinator
Reporting to the Director of Food and Beverage, the Sales & Catering Coordinator has a combination of sales experience, along with solid administrative skills, is engaging, energetic and innovative.  This individual should enjoy working in a relationship based, results-driven environment
The Sales & Catering Coordinator duties will include, but not be limited to the following:
  • Support direct sales effort through sales contract administration and client correspondence.
  • Actively solicits and books catering business following hotel standards and booking guidelines to meet expected sales goals.
  • Reactive and proactive sales, answer calls, qualify leads, respond to customer inquiries and manage client feedback process.
  • Conduct site inspections, as required, and handle walk-ins.
  • Quote and negotiate pricing within established parameters and close the sale.
  • Maintain and adheres to booking guidelines.
  • Send catering proposals with menus, quoting room rentals, food and beverage prices and any additional requirement needs.
  • Detail function requirements accurately on Banquet Event Orders, ensuring client signs off on the function.
  • Ensure that all sales and catering contracts are communicated to appropriate parties within set time frames.
  • Organize and distribute all information to departments.
  • Work with outside vendors for client needs licit and confirm with client, all information pertaining to the event
  • Contact client after scheduled functions to ensure satisfaction and to solicit repeat business.
  • Responsible for attending hotel events.
  • Participate at exhibitions, shows, promotional events, as required.
  • Prepare client sales packages, and assist in preparation of client events.
  • Ensure that current and prospective databases and client files are maintained, current and accessible.
  • Works closely with the Front Desk, Reservations, and other required departments to completely satisfy the requirements of the booking parties.
  • Work with hotel team coordinating social media activities and postings
  • Other duties as assigned.
  • High School Diploma
  • Minimum 2 years hotel or catering  experience
  • Highly organized and ability to multi-task. 
  • Personable, engaging and comfortable in building relationships.
  • Excellent computer knowledge in windows; word, excel, Delphi experience an asset but not required.
  • Previous sales experience considered an asset, even if outside the hotel industry. 
  • Proficient in all MS Office applications
How to Apply
Contact Name: Ron Miller
Mailing Address: 15 Spectacle Lake Dr
Phone: 9024632000
Fax: 902-465-2225
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