|
||||||||||||||
| Housekeeping Part Time Shift Leader Job Summary: The Housekeeping Shift Leader is responsible for coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms, cleaning and ensuring guestrooms are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsibilities: :•Approach all encounters with guests and associates in a friendly service oriented manner. •Maintain regular attendance in compliance with Hotel Brand standards as required by scheduling which will vary according to the needs of the hotel. •Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. •Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained. •Inspect all V.I.P. rooms and report their availability to the Front Office. •Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked. •Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time. • Responsible for helping to cleaning of guestrooms, laundry services, general common areas and waste collection. •Maintain key control system. •Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance. •Handle items for 'Lost and Found' according to the standards. •Be familiar with all Manga Hospitality and Brand policies and Hotel Rules. •Ensure that associates are at all time’s attentive friendly helpful and courteous to all guests managers and other associates. •Ensure the overall appearance cleanliness and orderliness of staff. •Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period. •Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment. •Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings. •Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Hotel managment daily. •Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. •Motivate coach and counsel staff as directed by department head. •Attend meetings as required by Management. •Ensure completion of regular maintenance and cleaning projects on a biannual basis. •Monitor all V.I.P.'s special guests and requests. •Perform any other duties as requested by Management. | ||||||||||||||
| ||||||||||||||
 |
 |