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| WHAT’S THE JOB? As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in – or get that last bit of work done. *Position requires weekends and some holidays. Shifts on Saturdays & Sundays are 9AM-5:30PM and shifts Monday-Friday are 8AM-4:30PM. · You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests · Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example · Keep your supervisor updated on room service progress and alert them to any repairs needed · Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed · Be organized - keep on top of supplies and amenities and always try to minimize waste - Reunite items with owners – and log any lost and found property · Look smart – wear your uniform with pride · Other ad-hoc duties – unexpected moments when we have to pull together to get a task done · Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service · May regularly assist with deep cleaning projects · May have turndown duties - May assist with other duties as assigned WHAT WE NEED FROM YOU · It’s a physical role and you’ll be on your feet most of the day, so fitness is important · Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects - You’ll might need to bend and kneel to complete some activities · Literacy skills - reading, writing and basic math skills - Flexible attitude to shifts – you may need to work weekends and/or holidays | ||||||||||||||||||||||||
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