Guest Service Agent
Quality Inn Halifax Airport Hotel
60 Sky Blvd
Guest Services Agent

Employer  Quality Inn Halifax Airport                                            
Position Level     Entry Level                                    
Posting Date August 31, 2021                                                                        
Location  Nova Scotia – Goffs (Near Airport)                                               
 Manages Others       No                                    
Salary     $14/hour                                                                          
Position Classification    Guest Services                       
Terms of Employment    Full Time, Permanent                        
 Position Available Date     Immediately                                                                               
 
Position Description
At Quality Inn Halifax Airport, we believe our guests select our hotel because of our employees who foster traditional Maritime Hospitality and who are dedicated to providing personalized service and meaningful experiences.   Guest Services Agents are responsible for the guest reservation and registration processes as well as the communication of hotel services and promotions. Other duties may include processing forms of payment and responding to guest inquires. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This is a fast-paced work environment which demands effective multitasking and extensive guest contact.    Quality Inn Halifax Airport employees work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. 
 
Position Requirements
A true desire to satisfy the needs of others in a fast-paced environment.  Refined verbal and written communication skills.  Ability to stand for long periods of time.  The availability to work a variety of shifts with days off that vary from week to week, and the ability to work evenings, weekends, including Sunday’s, and holidays as required.  Experience and a thorough understanding of Front Office operations is considered an asset.  Bilingualism or multilingualism considered an asset.  Previous hotel experience preferred.

 Employment Benefits
As a valued member of our team, you’ll enjoy a very competitive benefit package. This involves a competitive salary, exceptional group insurance plan, an extensive employee travel benefit program through the Choice Hotels Brand within Canada and the United States.  We frequently invite our employees to build on strengths through training and certification programs.  Regular feedback helps you to improve and for us to take notice. An enthusiastic Social Committee organizes employee functions throughout the year including BBQ’s, parties, dances, award ceremonies and other exciting recreational activities throughout the year.  This is a unionized position. Some waiting periods may apply to the mentioned programs due to COVID-19.

If you meet the qualifications for the above position, please apply to Kari Webber, Guest Services Manager, with a cover letter and current resume to guestservices@airporthotelhalifax.com.  

Quality Inn Halifax Airport Hotel
60 Sky Blvd
Goffs, Nova Scotia B2T 1K3
While we may have high expectations of our employees, we also give them high rewards. Imagine being part of a stable team with a reputation for Service Excellence which is an integral part of all that we do. With the "Quality" personality, you’ll not just succeed here – you’ll thrive. And, with our strong commitment to promoting from within, you’ll definitely enjoy your rise to the top.

Quality Inn Halifax Airport is proud to be an Equal Opportunity Employer.
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