We are currently looking for a full-time Maintenance Person. At Holiday Inn Express® we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:

• Make a Connection - show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way

• Be Helpful - familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way

• Be Efficient - take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to

 

Job Duties & Responsibilities:

• Focus on consistent delivery of Holiday Inn Standards for guest service, Mission, and Values 

• Working closely with other departments to ensure exceptional service 

• Answering guest inquiries in a timely and accurate manner

• Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service 

• Performing repair or general maintenance work of facilities, buildings, grounds, and equipment at various sites including electrical, carpentry, plumbing, masonry, HVAC, and painting tasks. 

• Repairing and treating structures such as showers, floors, sinks, walls, carpets and roofs. 

• Performing minor repairs, troubleshooting, and adjustment of locks on cabinets, locks, closets, desks. 

• Repairing door hinges, cleaning plugged key slots, changing filters on ventilating, heating, and air conditioning units. 

• Servicing kitchen, appliances, and emergency equipment, reporting mechanical malfunctions to party for action. 

• Moving and assisting in transportation of furniture and equipment. 

• Activating and deactivating building alarms and responding to alarm calls after and during regular work hours. 

• Maintain grounds in clean and orderly manner including mowing, trimming, weeding, aerating and fertilizing lawns; replace plants as needed.

• Maintain grounds maintenance equipment.

• Maintain mechanical functions of shuttle buses. 

• Preventive maintenance duties. 

• Perform task related to work orders supplied by Housekeeping and Front Desk. 

• Assist in pool and hot tub operation and care.

• Snow removal and other landscaping duties. 

• Transporting Guests to and from Long Term Parking and Halifax Stanfield International Airport.

 

 

Job Requirements:

• Must be approachable, open-minded and possess excellent listening skills

• Must possess the skills to quickly, tactfully resolve and defuse guest and/or employee concerns and ensure the appropriate follow up is carried out

• Proven ability to effectively handle stressful situations, be receptive to change and increased demands

• High level of attention to detail

• Strong organization skills, ability to multi-task, prioritize and work in a fast paced environment

• Proven positive interaction skills

• Strong team player

• Multi-tasking proficiency.

• Ability to work with limited supervision. 

• Class 5 Driver's License required (class 4 preferred) Must be willing to obtain class 4 within 3 months of start date.

• WHMIS an asset.

• First Aid considered an asset.

• Experience and thorough knowledge of the function and operation of building HVAC, electrical and plumbing systems is an asset.

• Must be able to regularly lift 25 kg.

• Preference will be given to candidates with proper practical experience and/or certification in facilities maintenance, housekeeping/custodial, and/or skilled building trades field.

• Must be able to work a variety of shifts inclusive of evenings, weekends, holidays and occasional overnights.

 

Company Benefits:

• Excellent travel benefits with IHG hotels worldwide 

• Group insurance plan 

• Free Staff Parking 

• Discounted staff meals

• MetroX Bus stops just outside hotel entrance