|
.jpg)
|
|||||||||
Duties & Responsibilities: · General repairs in guest rooms; minor repairs in electrical, HVAC, and plumbing · Minor carpentry, such as: patching holes in walls and vinyl. · Repairs to office equipment. · Maintenance of swimming pool, Jacuzzi, sauna. · Demonstrates familiarity with the hotels life safety systems and takes corrective action on any maintenance or operating issues which affect the security of the hotel · Service maintenance requests from guests and associates in a friendly and professional manner · Complies with all provincial and federal regulations pertaining to building and fire code requirements, health and life safety programs · Completes duties such as light bulb replacement, painting, dry wall repair · Completes utility readings and consumptions · Ensure the security of keys, company information, guest information and guest rooms at all times · Report unsafe work conditions, areas requiring repair or suspicious person to the Department Head · Understand and practice the correct usage and storage of chemicals in line with health and safety regulations and manufacturers’ instructions · Utilizes personal protective equipment such as gloves and biohazard disposal containers when required · Enter guest rooms following procedures for gaining access and ensuring vacancy before entering · Be aware of the action to be taken in the event of an emergency such as fire in accordance with procedures · Committed to providing exceptional customer service · Follows through on guest requests and takes action immediately · Treat each individual with respect and fosters a cooperative, productive, positive and respectful work place · Work and communicate in a professional and ethical manner; assist coworkers where necessary · Actively sell any special promotions, the brand, and facilities available to the guest in order to contribute to overall profitability · Provide information to guests about local attractions, hotel services, hotel facilities and other amenities · Assist with team member orientation and training as required · Maintain standards of punctuality, uniform presentation and personal hygiene · Attend meetings as required and recognize the importance of contributing new ideas and initiative to the overall success of the operation · Contribute to cost control through energy conservation and correct usage and storage of all materials/equipment · Communicate effectively with the Housekeeping and Front Desk department regarding ready rooms and those required to be out of order · Provides a favorable image of SilverBirch Hotels & Resorts and the Brand to the public by consistently demonstrating SilverBirch Values (Engagement, Quality, Performance, Integrity and Growth) · Other related duties and projects as assigned Preferred Education & Qualifications:
· Physically fit and able to push, pull, and lift up to 30 lbs. and to bend and kneel with comfort
| ||||||||||
| ||||||||||
 |
 |