Guest Services Agent
Alt Canada
Halifax
  • Workplace: Alt Hotel Halifax
  • Status: Full time (permanent)
  • Schedule: Flexible schedule
Directly linked to the Halifax Stanfield International Airport, Alt Hotel Halifax is a welcoming oasis for when you need to re-energize.

YOUR FUTURE TEAM: Reporting to the Guest services Supervisor and Director of Room, you will work with the front desk team and closely with all department of the hotel.

WHAT WE OFFER :
  • Group insurances paid 50% by the employer for full time employees
  • Access to the hotel gym according to occupancy
  • Employee referral program
  • Employee Assistance Program for team member and their family
  • Promotional rate to discover Germain Hôtels properties through Canada
  • Opportunities to develop your career within a growing company across Canada
YOUR RESPONSIBILITIES:
  • Welcome and register guests
  • Verify and detail the day’s arrivals, follow up with reservation confirmations, follow up with different reservations booking channels
  • Recommend and make reservations for restaurants, shows and attractions
  • Issue and sell gift certificates
  • Keep track of arrivals, departures, in-house, daily activities and follow up accordingly
  • All other related guest service responsibilities
  • Maintain the reception area clean and maintain supplies needed
WHAT WE ARE LOOKING FOR:
  • Good computer knowledge (Knowledge of PMS Opera an asset)
  • Hospitality or tourism and travel studies is an asset
  • English oral and written - French is an asset
  • Have a good knowledge of Halifax, its tourist attractions and its major intersections
ABOUT GERMAIN HOTELS:
Germain Hotels is a family-run business founded in Quebec in 1988. The owner and operator of a network of 18 properties across the country under the Le Germain, Alt and Escad banners, the company remains the only genuinely Canadian hotel group to-date. A model of boldness and innovation, Germain Hotels is renowned for its philosophy of hospitality and its exceptional sense of aesthetics. The company’s national presence and its commitment to building a network of local collaborators make it an expert in the Canadian lifestyle. Visit https://www.germainhotels.com
How to Apply
Contact Name: Rhonda Fleet
Mailing Address: 40 Silver Dart Drive, Enfield Nova Scotia B2T 1K2
Email: rfleet@germainhotels.com
Print Back