Maintenance Technician
Holiday Inn Express
180 Pratt and Whitney Drive
We are currently looking for a full-time Maintenance Person. At Holiday Inn Express® we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:
• Make a Connection - show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
• Be Helpful - familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way
• Be Efficient - take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to
Job Duties & Responsibilities:
• Focus on consistent delivery of Holiday Inn Standards for guest service, Mission, and Values 
• Working closely with other departments to ensure exceptional service 
• Answering guest inquiries in a timely and accurate manner
• Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service 
• Performing repair or general maintenance work of facilities, buildings, grounds, and equipment at various sites including electrical, carpentry, plumbing, masonry, HVAC, and painting tasks. 
• Repairing and treating structures such as showers, floors, sinks, walls, carpets and roofs. 
• Performing minor repairs, troubleshooting, and adjustment of locks on cabinets, locks, closets, desks. 
• Repairing door hinges, cleaning plugged key slots, changing filters on ventilating, heating, and air conditioning units. 
• Servicing kitchen, appliances, and emergency equipment, reporting mechanical malfunctions to party for action. 
• Moving and assisting in transportation of furniture and equipment. 
• Activating and deactivating building alarms and responding to alarm calls after and during regular work hours. 
• Maintain grounds in clean and orderly manner including mowing, trimming, weeding, aerating and fertilizing lawns; replace plants as needed.
• Maintain grounds maintenance equipment.
• Maintain mechanical functions of shuttle buses. 
• Preventive maintenance duties. 
• Perform task related to work orders supplied by Housekeeping and Front Desk. 
• Assist in pool and hot tub operation and care.
• Snow removal and other landscaping duties. 
• Transporting Guests to and from Long Term Parking and Halifax Stanfield International Airport.
Job Requirements:
• Must be approachable, open-minded and possess excellent listening skills
• Must possess the skills to quickly, tactfully resolve and defuse guest and/or employee concerns and ensure the appropriate follow up is carried out
• Proven ability to effectively handle stressful situations, be receptive to change and increased demands
• High level of attention to detail
• Strong organization skills, ability to multi-task, prioritize and work in a fast paced environment
• Proven positive interaction skills
• Strong team player
• Multi-tasking proficiency.
• Ability to work with limited supervision. 
• Class 5 Driver's License required (class 4 preferred) Must be willing to obtain class 4 within 3 months of start date.
• WHMIS an asset.
• First Aid considered an asset.
• Experience and thorough knowledge of the function and operation of building HVAC, electrical and plumbing systems is an asset.
• Must be able to regularly lift 25 kg.
• Preference will be given to candidates with proper practical experience and/or certification in facilities maintenance, housekeeping/custodial, and/or skilled building trades field.
• Must be able to work a variety of shifts inclusive of evenings, weekends, holidays and occasional overnights.
Company Benefits:
• Excellent travel benefits with IHG hotels worldwide 
• Group insurance plan 
• Free Staff Parking 
• Discounted staff meals
• MetroX Bus stops just outside hotel entrance
How to Apply
Contact Name: Dean Johnson
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